About
Complex Care Services

About us

Allows us to tap intoeveryone's potential

Complex Care Services is a family-run disability service that upholds family values of Unity, Equity and Fairness for people living with a disability, Mental Health, Vulnerable children, youths, and families.

We are a specialised support services provider that prioritises our participants' distinct complex care needs, thus, going beyond traditional healthcare and support services.

We acknowledge the concerns of participants with complex care needs working with care plans that do not meet their complex care needs and inadequate access to specialised person-centred supports and services required to meet their complex care needs.

Complex Care Services will work with all stakeholders to breach these gaps, as our “Mission Statement” asserts.

Our team of empowered and compassionate employees with many years of experience working within the healthcare sector will offer personalised and integrated healthcare support to promote the independence and wellbeing of participants within our care and their community at large.

Finally, we reiterate our commitment to providing specialised support services to individuals with complex care needs, and by this, contribute immensely to the quality of lives for our participants and their families while calving a niche for ourselves as a provider of excellent and comprehensive support service that meets the complex care needs of our participants.

We are excited to walk this journey with you.

Our Core Values

Ready to Experience Exceptional Care?

Our Mission

To provide a client focus care and well-being support service through integrated clinical practice, research, and specialised support services. That encourages independence, improved quality of life and community participation for people living with a disability, mental health and vulnerable children, youths and families.

Our Vision

Our vision is to build Australia's leading one-stop hub for care and well-being support service, driven by a team of empowered and compassionate employees.

Our Core Values

Our Core Values

We stand with our values.

Bold
We show confidence and willingness to take risks.
Professional
We promote a functional and ethical workplace that guarantees our participant’s safety.
Excellence
We provide services that follow best practices and participants’ preferences.
Respect
We listen to our participants and respect their differences in beliefs and opinions.
Compassion
We are genuinely concerned about the specific needs of our participants, working in accordance with their Best Interest.
Inclusive
We provide an accessible and inclusive workplace built on Equity and Fairness that promotes the active participation of our participants within the community.

Why Choose us

We Provide The Best Disability Services

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Years of experience

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Satisfied Clients

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Professional Staff

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Success Rate

Quality Service

Experience an improved quality of life through our person-centred services.

Quality Service

Experience an improved quality of life through our person-centred services.

Empowered Team

Empowered employees with over 10 years of experience in care and well-being support service.

Empowered Team

Empowered employees with over 10 years of experience in care and well-being support service.

Competitive Pricing

Our pricing model is affordable and can be tailored to your specific needs.

Competitive Pricing

Our pricing model is affordable and can be tailored to your specific needs.

Our Testimonials

What People are saying about us

Ryan

Thrilled to be part of the service provided by Complex Care Services. Caring for others is your best attribute, and adding respect and understanding will be the gold standard of service and experience for us. Hope to see you soon.

Smith

I highly value Complex Care Services staff for their responsive and professional approach. They were highly professional, knowledgeable, quick thinkers, and great communicators. Highly recommended.

Jon

The guys at Complex Care Services have been God sent. I have had my father look after me because he can't look after himself. Feels like family, not just care. Thanks, guys. Highly recommend.

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